Move Authority Closer to Value
Align your team. Activate informed decisions. Measure the return.
CG Excellence Training™ The Point-of-Value Architecture Workbook | 25-Participant Organization License is a 25-page interactive leadership resource developed for organizations seeking broader alignment across executive leadership, HR, management, operations, learning, customer-facing teams.
Created as the companion to Leadership Article No. 006, The Inverted Hierarchy, the workbook gives organizations a structured process for aligning authority with the decisions employees encounter closest to customers, operations, service delivery.
Participants examine where value is created or protected, how decisions move through the organization, whether employees have the information, competence, managerial support required for responsible action.
Structured assessments, calculated impact estimates, readiness diagnostics, guided action planning enable participants to evaluate current conditions, compare findings across roles or functions, establish shared priorities, move toward coordinated implementation.
The workbook follows five practical stages:
Identify · Prioritize · Quantify · Diagnose · Act & Measure
Each stage gives participants a defined purpose, completion guidance, a clear next step.
The seven-part Point-of-Value Architecture framework
Point-of-Value Inventory
Five-condition Value-Location Profile
Calculated scoring to support priority selection
Decision Distance and Business Impact Assessment
Review of approval routes, handoffs, business consequences
Evidence-based selection of a priority decision or point of value
Guidance for locating credible organizational evidence
Low, base, high decision-flow impact scenarios
Calculated outcome-value estimates
Employee time, manager approval, specialist, rework cost inputs
Separately identified risk or protected-value estimates
Approval, Handoff, and Escalation Review
Customer, Quality, and Operating-Performance Signals
Decision Capability Assessment
Decision Rights and Authority Assessment
Information Access and Leadership Proximity Assessment
Leadership Architecture Audit
Calculated Point-of-Value Readiness Summary
Frontline Intelligence Register
Decision Flow and Performance Measures Review
Authority Pathway and Escalation Design Review
Focused 30-, 60-, 90-day action plans
Executive Decision Summary
Reflection prompts for the next leadership conversation
Use the 25-Participant Organization License to:
Identify recurring decisions with meaningful customer, operational, financial, reputational, workforce significance.
Compare decision conditions across departments, roles, locations or management levels.
Examine approval distance, elapsed time, handoffs, escalation patterns.
Estimate the potential business impact of selected improvements.
Clarify decision ownership, authority boundaries, coordination requirements.
Assess readiness for informed discretion across participating roles.
Evaluate information access, coaching capacity, leadership availability.
Convert frontline observations into assigned improvement actions.
Establish shared baselines, targets, accountable owners, review dates.
Align functions around coordinated implementation priorities.
Track measurable progress to support informed investment decisions.
The workbook provides a structured basis for evaluating potential value. Estimated impact represents a planning input; realized return depends on implementation costs, execution, attributable results.
The 25-Participant Organization License enables broader participation across leadership levels, functions or operating teams while maintaining a consistent assessment framework.
Each authorized participant can complete an individual workbook. Combined findings can reveal patterns in decision distance, authority, information access, manager support, frontline intelligence, readiness across the organization.
Leadership teams can use those findings to identify shared priorities, clarify operating expectations, coordinate responsibilities, establish measurable improvement goals.
Organizations can apply the workbook during:
Executive leadership working sessions
HR-led organizational development
Manager development initiatives
Cross-functional alignment
Frontline capability initiatives
Customer-experience improvement
Operational improvement projects
Decision-rights reviews
Multi-team performance initiatives
Workforce development planning
For a focused organizational application, select one high-value decision, customer interaction or operating process. Invite participants representing relevant roles or functions to assess the same point of value, compare findings, establish priorities, assign ownership, create a coordinated 90-day implementation plan.
Product: CG Excellence Training™ The Point-of-Value Architecture Workbook
Companion Article: Leadership Article No. 006, The Inverted Hierarchy
Format: Interactive, fillable, printable PDF with automated calculations
Length: 25 pages
Edition: 25-Participant Organization License
Authorized Seats: Up to 25 named participants
Delivery: Immediate digital download
Recommended Use: Adobe Acrobat Reader on a desktop computer for the complete interactive calculation experience
Purchase authorizes up to 25 named participants within the purchasing organization to each complete, save, print one working copy for professional internal use.
Completed workbooks, participant findings, reflections may support internal leadership discussions, organizational working sessions, manager development, cross-functional planning, performance-improvement initiatives.
The license covers a maximum of 25 participant seats. Participation beyond 25 individuals requires additional authorized seats or an expanded organizational license.
Blank workbook pages, design elements, frameworks, content remain protected by copyright. Reproduction, distribution beyond authorized participants, resale, external distribution or public posting requires written authorization from CG Excellence Training™.
25-Participant Organization License · $560
Provides authorized internal use for up to 25 participants.
Save 20% compared with purchasing 25 Individual Licenses separately.
For smaller teams:
Individual License · 1 Participant · $28
Leadership Team License · Up to 10 Participants · $252
Save 10% compared with purchasing individual licenses.
Each participant requires an authorized seat. License terms support internal workbook use for the number of participants covered by the purchased license.
For 50 or more participants, multi-location distribution or expanded internal use, contact CG Excellence Training™.
Explore customized recorded training resources aligned with organizational priorities, manager development, workforce needs.
Digital Delivery: Your purchase provides immediate access to the downloadable workbook for authorized organizational use.
Move Authority Closer to Value
Align your team. Activate informed decisions. Measure the return.
CG Excellence Training™ The Point-of-Value Architecture Workbook | 25-Participant Organization License is a 25-page interactive leadership resource developed for organizations seeking broader alignment across executive leadership, HR, management, operations, learning, customer-facing teams.
Created as the companion to Leadership Article No. 006, The Inverted Hierarchy, the workbook gives organizations a structured process for aligning authority with the decisions employees encounter closest to customers, operations, service delivery.
Participants examine where value is created or protected, how decisions move through the organization, whether employees have the information, competence, managerial support required for responsible action.
Structured assessments, calculated impact estimates, readiness diagnostics, guided action planning enable participants to evaluate current conditions, compare findings across roles or functions, establish shared priorities, move toward coordinated implementation.
The workbook follows five practical stages:
Identify · Prioritize · Quantify · Diagnose · Act & Measure
Each stage gives participants a defined purpose, completion guidance, a clear next step.
The seven-part Point-of-Value Architecture framework
Point-of-Value Inventory
Five-condition Value-Location Profile
Calculated scoring to support priority selection
Decision Distance and Business Impact Assessment
Review of approval routes, handoffs, business consequences
Evidence-based selection of a priority decision or point of value
Guidance for locating credible organizational evidence
Low, base, high decision-flow impact scenarios
Calculated outcome-value estimates
Employee time, manager approval, specialist, rework cost inputs
Separately identified risk or protected-value estimates
Approval, Handoff, and Escalation Review
Customer, Quality, and Operating-Performance Signals
Decision Capability Assessment
Decision Rights and Authority Assessment
Information Access and Leadership Proximity Assessment
Leadership Architecture Audit
Calculated Point-of-Value Readiness Summary
Frontline Intelligence Register
Decision Flow and Performance Measures Review
Authority Pathway and Escalation Design Review
Focused 30-, 60-, 90-day action plans
Executive Decision Summary
Reflection prompts for the next leadership conversation
Use the 25-Participant Organization License to:
Identify recurring decisions with meaningful customer, operational, financial, reputational, workforce significance.
Compare decision conditions across departments, roles, locations or management levels.
Examine approval distance, elapsed time, handoffs, escalation patterns.
Estimate the potential business impact of selected improvements.
Clarify decision ownership, authority boundaries, coordination requirements.
Assess readiness for informed discretion across participating roles.
Evaluate information access, coaching capacity, leadership availability.
Convert frontline observations into assigned improvement actions.
Establish shared baselines, targets, accountable owners, review dates.
Align functions around coordinated implementation priorities.
Track measurable progress to support informed investment decisions.
The workbook provides a structured basis for evaluating potential value. Estimated impact represents a planning input; realized return depends on implementation costs, execution, attributable results.
The 25-Participant Organization License enables broader participation across leadership levels, functions or operating teams while maintaining a consistent assessment framework.
Each authorized participant can complete an individual workbook. Combined findings can reveal patterns in decision distance, authority, information access, manager support, frontline intelligence, readiness across the organization.
Leadership teams can use those findings to identify shared priorities, clarify operating expectations, coordinate responsibilities, establish measurable improvement goals.
Organizations can apply the workbook during:
Executive leadership working sessions
HR-led organizational development
Manager development initiatives
Cross-functional alignment
Frontline capability initiatives
Customer-experience improvement
Operational improvement projects
Decision-rights reviews
Multi-team performance initiatives
Workforce development planning
For a focused organizational application, select one high-value decision, customer interaction or operating process. Invite participants representing relevant roles or functions to assess the same point of value, compare findings, establish priorities, assign ownership, create a coordinated 90-day implementation plan.
Product: CG Excellence Training™ The Point-of-Value Architecture Workbook
Companion Article: Leadership Article No. 006, The Inverted Hierarchy
Format: Interactive, fillable, printable PDF with automated calculations
Length: 25 pages
Edition: 25-Participant Organization License
Authorized Seats: Up to 25 named participants
Delivery: Immediate digital download
Recommended Use: Adobe Acrobat Reader on a desktop computer for the complete interactive calculation experience
Purchase authorizes up to 25 named participants within the purchasing organization to each complete, save, print one working copy for professional internal use.
Completed workbooks, participant findings, reflections may support internal leadership discussions, organizational working sessions, manager development, cross-functional planning, performance-improvement initiatives.
The license covers a maximum of 25 participant seats. Participation beyond 25 individuals requires additional authorized seats or an expanded organizational license.
Blank workbook pages, design elements, frameworks, content remain protected by copyright. Reproduction, distribution beyond authorized participants, resale, external distribution or public posting requires written authorization from CG Excellence Training™.
25-Participant Organization License · $560
Provides authorized internal use for up to 25 participants.
Save 20% compared with purchasing 25 Individual Licenses separately.
For smaller teams:
Individual License · 1 Participant · $28
Leadership Team License · Up to 10 Participants · $252
Save 10% compared with purchasing individual licenses.
Each participant requires an authorized seat. License terms support internal workbook use for the number of participants covered by the purchased license.
For 50 or more participants, multi-location distribution or expanded internal use, contact CG Excellence Training™.
Explore customized recorded training resources aligned with organizational priorities, manager development, workforce needs.
Digital Delivery: Your purchase provides immediate access to the downloadable workbook for authorized organizational use.
