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The Inverted Hierarchy | Point-of-Value Workbook | 10-Participant Team License
Move Authority Closer to Value
Align your team. Activate informed decisions. Measure the return.
CG Excellence Training™ The Point-of-Value Architecture Workbook is a 25-page interactive leadership resource developed for CEOs, business owners, HR directors, managers, operations executives, learning professionals.
Created as the companion to Leadership Article No. 006, The Inverted Hierarchy, the workbook guides organizations in aligning authority with the decisions employees encounter closest to customers, operations, service delivery.
Participants examine where value is created or protected, how decisions move through the organization, whether employees have the information, competence, managerial support required for responsible action.
Structured assessments, calculated impact estimates, readiness diagnostics, guided action planning enable participants to evaluate current conditions individually, compare findings, establish shared priorities, move toward coordinated implementation.
The workbook follows five practical stages:
Identify · Prioritize · Quantify · Diagnose · Act & Measure
Each stage gives participants a defined purpose, completion guidance, a clear next step.
Inside the Interactive Experience
Identify
The seven-part Point-of-Value Architecture framework
Point-of-Value Inventory
Five-condition Value-Location Profile
Calculated scoring to support priority selection
Prioritize
Decision Distance and Business Impact Assessment
Review of approval routes, handoffs, business consequences
Evidence-based selection of a priority decision or point of value
Quantify
Guidance for locating credible organizational evidence
Low, base, high decision-flow impact scenarios
Calculated outcome-value estimates
Employee time, manager approval, specialist, rework cost inputs
Separately identified risk or protected-value estimates
Approval, Handoff, and Escalation Review
Customer, Quality, and Operating-Performance Signals
Diagnose
Decision Capability Assessment
Decision Rights and Authority Assessment
Information Access and Leadership Proximity Assessment
Leadership Architecture Audit
Calculated Point-of-Value Readiness Summary
Act & Measure
Frontline Intelligence Register
Decision Flow and Performance Measures Review
Authority Pathway and Escalation Design Review
Focused 30-, 60-, 90-day action plans
Executive Decision Summary
Reflection prompts for the next leadership conversation
Business Applications
Use the 10-Participant Team License to:
Identify recurring decisions with meaningful customer, operational, financial, reputational, workforce significance.
Compare observations across roles, functions, management levels.
Examine approval distance, elapsed time, handoffs, escalation patterns.
Estimate the potential business impact of a selected improvement.
Clarify decision ownership, authority boundaries, coordination requirements.
Assess employee readiness for informed discretion.
Evaluate information access, coaching capacity, leadership availability.
Convert frontline observations into assigned improvement actions.
Establish shared baselines, targets, accountable owners, review dates.
Align leadership or cross-functional teams around a practical implementation plan.
Track progress to support informed investment decisions.
The workbook provides a structured basis for evaluating potential value. Estimated impact represents a planning input; realized return depends on implementation costs, execution, attributable results.
Designed for Team-Led Implementation
The 10-Participant license allows each authorized participant to complete an individual workbook while contributing to a coordinated leadership process.
Individual assessments can surface differences in how employees, managers, functions or leadership levels experience decision flow. Team discussion can then focus on common priorities, decision boundaries, capability requirements, leadership support, measurable outcomes.
Organizations can apply the workbook during:
Executive working sessions
Leadership-team development
Manager-led performance development
Cross-functional alignment
Frontline empowerment initiatives
Service-recovery reviews
Operational improvement projects
Decision-rights reviews
Workforce development planning
For a focused first application, select one recurring decision with clear business significance. Have participants examine the same point of value from their respective roles, compare findings, establish shared priorities, assign ownership, create a coordinated 90-day improvement plan.
Product Details
Product: CG Excellence Training™ The Point-of-Value Architecture Workbook
Companion Article: Leadership Article No. 006, The Inverted Hierarchy
Format: Interactive, fillable, printable PDF with automated calculations
Length: 25 pages
Edition: 10-Participant Team License
Authorized Seats: Up to 10 named participants
Delivery: Immediate digital download
Recommended Use: Adobe Acrobat Reader on a desktop computer for the complete interactive calculation experience
10-Participant Team Authorization
Purchase authorizes up to 10 named participants within the purchasing organization to each complete, save, print one working copy for professional internal use.
Completed workbooks, participant findings, reflections may support internal leadership discussions, team working sessions, performance-development conversations, coordinated improvement initiatives.
The license covers a maximum of 10 participant seats. Participation beyond 10 individuals requires additional authorized seats or an Organization License.
Blank workbook pages, design elements, frameworks, content remain protected by copyright. Reproduction, distribution beyond authorized participants, resale, external distribution or public posting requires written authorization from CG Excellence Training™.
Team License Investment
10-Participant Team License · $252
Provides authorized use for up to 10 participants.
Save 10% compared with purchasing 10 Individual Licenses separately.
For broader participation:
Organization License · Up to 25 Participants · $560
Save 20% compared with purchasing individual licenses.
Each participant requires an authorized seat. License terms support internal workbook use for the number of participants covered by the purchased license.
50+ Participants
For 50 or more participants, multi-location distribution or expanded internal use, contact CG Excellence Training™.
Explore customized recorded training resources aligned with organizational priorities, manager development, workforce needs.
Digital Delivery: Your purchase provides immediate access to the downloadable workbook for authorized team use.
Move Authority Closer to Value
Align your team. Activate informed decisions. Measure the return.
CG Excellence Training™ The Point-of-Value Architecture Workbook is a 25-page interactive leadership resource developed for CEOs, business owners, HR directors, managers, operations executives, learning professionals.
Created as the companion to Leadership Article No. 006, The Inverted Hierarchy, the workbook guides organizations in aligning authority with the decisions employees encounter closest to customers, operations, service delivery.
Participants examine where value is created or protected, how decisions move through the organization, whether employees have the information, competence, managerial support required for responsible action.
Structured assessments, calculated impact estimates, readiness diagnostics, guided action planning enable participants to evaluate current conditions individually, compare findings, establish shared priorities, move toward coordinated implementation.
The workbook follows five practical stages:
Identify · Prioritize · Quantify · Diagnose · Act & Measure
Each stage gives participants a defined purpose, completion guidance, a clear next step.
Inside the Interactive Experience
Identify
The seven-part Point-of-Value Architecture framework
Point-of-Value Inventory
Five-condition Value-Location Profile
Calculated scoring to support priority selection
Prioritize
Decision Distance and Business Impact Assessment
Review of approval routes, handoffs, business consequences
Evidence-based selection of a priority decision or point of value
Quantify
Guidance for locating credible organizational evidence
Low, base, high decision-flow impact scenarios
Calculated outcome-value estimates
Employee time, manager approval, specialist, rework cost inputs
Separately identified risk or protected-value estimates
Approval, Handoff, and Escalation Review
Customer, Quality, and Operating-Performance Signals
Diagnose
Decision Capability Assessment
Decision Rights and Authority Assessment
Information Access and Leadership Proximity Assessment
Leadership Architecture Audit
Calculated Point-of-Value Readiness Summary
Act & Measure
Frontline Intelligence Register
Decision Flow and Performance Measures Review
Authority Pathway and Escalation Design Review
Focused 30-, 60-, 90-day action plans
Executive Decision Summary
Reflection prompts for the next leadership conversation
Business Applications
Use the 10-Participant Team License to:
Identify recurring decisions with meaningful customer, operational, financial, reputational, workforce significance.
Compare observations across roles, functions, management levels.
Examine approval distance, elapsed time, handoffs, escalation patterns.
Estimate the potential business impact of a selected improvement.
Clarify decision ownership, authority boundaries, coordination requirements.
Assess employee readiness for informed discretion.
Evaluate information access, coaching capacity, leadership availability.
Convert frontline observations into assigned improvement actions.
Establish shared baselines, targets, accountable owners, review dates.
Align leadership or cross-functional teams around a practical implementation plan.
Track progress to support informed investment decisions.
The workbook provides a structured basis for evaluating potential value. Estimated impact represents a planning input; realized return depends on implementation costs, execution, attributable results.
Designed for Team-Led Implementation
The 10-Participant license allows each authorized participant to complete an individual workbook while contributing to a coordinated leadership process.
Individual assessments can surface differences in how employees, managers, functions or leadership levels experience decision flow. Team discussion can then focus on common priorities, decision boundaries, capability requirements, leadership support, measurable outcomes.
Organizations can apply the workbook during:
Executive working sessions
Leadership-team development
Manager-led performance development
Cross-functional alignment
Frontline empowerment initiatives
Service-recovery reviews
Operational improvement projects
Decision-rights reviews
Workforce development planning
For a focused first application, select one recurring decision with clear business significance. Have participants examine the same point of value from their respective roles, compare findings, establish shared priorities, assign ownership, create a coordinated 90-day improvement plan.
Product Details
Product: CG Excellence Training™ The Point-of-Value Architecture Workbook
Companion Article: Leadership Article No. 006, The Inverted Hierarchy
Format: Interactive, fillable, printable PDF with automated calculations
Length: 25 pages
Edition: 10-Participant Team License
Authorized Seats: Up to 10 named participants
Delivery: Immediate digital download
Recommended Use: Adobe Acrobat Reader on a desktop computer for the complete interactive calculation experience
10-Participant Team Authorization
Purchase authorizes up to 10 named participants within the purchasing organization to each complete, save, print one working copy for professional internal use.
Completed workbooks, participant findings, reflections may support internal leadership discussions, team working sessions, performance-development conversations, coordinated improvement initiatives.
The license covers a maximum of 10 participant seats. Participation beyond 10 individuals requires additional authorized seats or an Organization License.
Blank workbook pages, design elements, frameworks, content remain protected by copyright. Reproduction, distribution beyond authorized participants, resale, external distribution or public posting requires written authorization from CG Excellence Training™.
Team License Investment
10-Participant Team License · $252
Provides authorized use for up to 10 participants.
Save 10% compared with purchasing 10 Individual Licenses separately.
For broader participation:
Organization License · Up to 25 Participants · $560
Save 20% compared with purchasing individual licenses.
Each participant requires an authorized seat. License terms support internal workbook use for the number of participants covered by the purchased license.
50+ Participants
For 50 or more participants, multi-location distribution or expanded internal use, contact CG Excellence Training™.
Explore customized recorded training resources aligned with organizational priorities, manager development, workforce needs.
Digital Delivery: Your purchase provides immediate access to the downloadable workbook for authorized team use.

