Excellence in Customer Engagement Podcasts
A spotlight on servant leaders who lead with humility, empathy, and heart.
Through powerful dialogues of authenticity and grit, we explore the stories behind exceptional customer service, meaningful leadership, and the everyday moments that shape service-driven cultures.
Dr H₂O A Life Calling to Bring Safer Cleaner Water to the World
What does leadership look like when the mission goes beyond business?
In this episode of Excellence in Customer Engagement, I had the privilege of speaking with Mark Miller, also known as Dr. H₂O, founder of Safer Cleaner Water and UA Legacy Grants.
Mark’s work addresses one of the most fundamental human needs: clean, safe water. What struck me most in our conversation was the heart behind the technology.
Mark’s story is shaped by family, faith, and a deep sense of responsibility to serve others in ways that protect health, dignity, and life itself. You’ll hear how purpose guided his path and how his work today is saving lives in ways many people never stop to consider.
This conversation is a powerful reminder that true leadership often begins with a quiet decision to serve where it matters most.
Sometimes making a difference begins with offering a glass of clean water.